Insurer evaluation · sourced dossier

Cigna Globalread before you sign.

Understand Cigna Global Health Options Silver, Gold, Platinum and Close Care, optional modules, dated deductible options and local-license document exceptions.

Illustrative stock photographs (Unsplash); not ExpatMedicare staff, clients or Cigna Global members.

The review in brief

Separate the tier, selected modules and locally applicable policy before comparing a premium.

Product structure

Silver, Gold and Platinum are distinct from Close Care. Four optional modules belong to the broader tiers; Close Care packaging requires its own current documents.

Financial structure

The dated overall ceilings and core deductible choices are documented below. Outpatient contributions and individual sublimits need separate checking.

Residence check

The generic IPIDs exclude local-licence policies in five named markets. An exception to a document is not evidence that a resident cannot obtain any Cigna policy.

Product tiers at a glance

Generic CGHO literature for annual policies commencing or renewing from 15 February 2026. Not a residence-specific offer. Generic IPIDs expressly exclude local-license policies in Singapore, Hong Kong, Thailand, Indonesia and UAE; request applicable local documents.

USD where stated. Benefit sublimits, accepted medical terms and geographic eligibility still apply. Checked 18 October 2026.

Which published facts matter for you

01

Insurer and regulator

The broker document index distinguishes Belgian, UK-branch, Guernsey, Hong Kong and Singapore issuing entities. The policy schedule—not the Cigna brand—identifies your insurer and regulator.

02

Plan tiers

Silver, Gold and Platinum are broader international tiers. Close Care is a separate geographically restricted product, not equivalent worldwide cover at a lower tier.

03

Overall annual limit

Per beneficiary per period of cover: Silver US$1m, Gold US$2m, Platinum Paid in Full, Close Care US$500,000. Benefit sublimits, exclusions and medical necessity still apply. These are benefit ceilings, not premiums.

04

How the plan is built

Broader tiers combine core International Medical Insurance with up to four optional modules: International Outpatient; International Medical Evacuation; International Health and Wellbeing; International Vision and Dental. Do not transfer this menu to Close Care. Its September 2024 guide describes separate outpatient/wellness and dental options; current availability is unresolved.

05

Areas of cover

Broader plans offer worldwide including USA or worldwide excluding USA. Close Care is scoped to country of residence and nationality; request its current permitted-country and temporary-travel rules.

06

US treatment

USA inclusion is an area choice. Worldwide excluding USA is not unrestricted US treatment. Any emergency-outside-area exception requires its own conditions and duration.

07

Hospital deductible options

Broader core USD deductibles: 0 / 375 / 750 / 1,500 / 3,000 / 7,500 / 10,000. Outpatient deductibles are separate; optional percentage cost share is additional. These are not confirmed Close Care choices.

08

Outpatient

International Outpatient is optional: annual maximum Silver US$15,000, Gold US$35,000, Platinum Paid in Full, with sublimits. A current core table places US$5,000 beside kidney dialysis, not routine Close Care outpatient, and has a separate inconsistent dialysis row. Do not claim a built-in US$5,000 outpatient allowance without current wording.

09

Maternity and waiting period

Routine maternity in core: Silver not covered; Gold US$7,000; Platinum US$14,000. The standard wait is 12 months with treatment-location exceptions that may require 24 months. Optional outpatient prenatal/postnatal limits are separately US$3,500 for Gold and US$7,000 for Platinum. Check location, event, complications and newborn rules.

10

Dental and optical

International Vision and Dental is optional for broader tiers, with its own limits and waits. Emergency inpatient dental is not routine dental or optical cover. Close Care options require current confirmation.

11

Medical evacuation

International Medical Evacuation is optional for broader tiers. Core ambulance is not equivalent to evacuation/repatriation. The generic Close Care ambulance row specifies road only.

12

Pre-existing conditions

Medical underwriting and accepted exclusions govern. February 2026 literature describes narrowly defined 60+ Pre-Existing Condition Care and Platinum 40–59 Pre-Existing Condition Care. These are not blanket acceptance of every existing condition.

13

Direct billing and claims

Exact current provider and authorisation conditions remain to be confirmed in the customer guide and policy rules. Do not assume every hospital or outpatient visit is cashless.

14

Maximum age to join

Current market-specific new-entry age rules remain unverified here. An age-banded benefit or quote returned for age 75 does not establish new-applicant eligibility.

15

Renewal

The dated table applies to annual policies commencing or renewing from 15 February 2026. Guaranteed-renewability, age and termination clauses require the applicable current contract.

16

Cooling-off

Request the issuing-entity cancellation clause: window, starting event and refund/no-claim conditions. No universal cooling-off period is established.

17

Paying monthly

February 2026 brochure offers annual, quarterly and monthly payment. Monthly instalments do not establish a month-to-month cancellable policy; no monthly premium is supplied.

Applying the evidence to your needs

These are buyer questions based on the documented distinctions, not personal recommendations or additional policy promises.

01

Moving to Thailand with regular outpatient needs

Start with the local issuer and governing documents, not the generic global IPID. Ask the adviser to mark which table applies to your accepted offer and which module provides the consultations, tests and prescriptions you expect to use.

Compare core deductible, outpatient deductible and any percentage contribution separately. Ask for a worked eligible-claim example in the quotation currency; a lower annual premium may leave a larger routine-care bill. No Thailand-specific acceptance or contribution amount is established here.

02

Comparing Silver with Gold or Platinum

An overall ceiling is only one part of the comparison. Ask the insurer to point to the exact rows for oncology, scans, ongoing medication and treatment after discharge. Keep the area, modules, deductible and underwriting decision identical before evaluating a tier upgrade.

For Platinum, “Paid in Full” does not answer whether a treatment is eligible. Ask whether the benefit is included, whether medical necessity and pre-authorisation apply and whether any benefit-specific restrictions remain.

03

Considering Close Care instead of a broader tier

Do not treat Close Care as a cheaper version of the same worldwide package. Request its permitted countries, temporary travel provisions, ambulance definition and exact outpatient arrangement.

The inspected current table and older customer guide do not resolve the provider brief’s packaging claims. Keep that question open until the current wording and schedule answer it; do not use an archival module structure to fill the gap.

Documents behind these distinctions

Close Care Customer Guide · September 2024

Archival document · not current benefits

Document / page version
September 2024 · historical version
Market / jurisdiction
Close Care residence/nationality product; applicability to a current local offer unconfirmed
Issuing entity
Confirm the issuing insurer and current contract; this guide is not proof of every residence offer.

Guide describes optional Outpatient and Wellness Care and Dental Care and Treatment. This conflicts with the supplied no-modules assertion and cannot establish current 2026 packaging.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

Cigna plans in detail

Inspected first-party source · limited scope

Document / page version
Live page; benefit-table note: annual policies commencing or renewing on/after 15 February 2026
Market / jurisdiction
Generic international product presentation; not a local-license policy schedule
Issuing entity
Your legal issuing insurer is not established by this sales table.

Silver, Gold, Platinum and Close Care overall maxima and table caveats. Individual benefits retain their own definitions, restrictions and exclusions.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

Cigna Global Professionals

Inspected first-party source · limited scope

Document / page version
Undated live sales page inspected on the check date
Market / jurisdiction
Generic international sales information; residence eligibility must be confirmed
Issuing entity
Confirm the legal entity on the residence-specific quotation.

Area/currency choices and optional outpatient, evacuation, wellbeing and vision/dental modules. A sales page is not evidence of availability in every residence market.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

Cigna broker brochure · February 2026

Inspected first-party source · limited scope

Document / page version
February 2026; benefit table for annual policies commencing/renewing on or after 15 February 2026
Market / jurisdiction
Generic CGHO brochure; USD examples here are not local-market offers
Issuing entity
No single local policy issuer is established for all readers; confirm the applicable issuing entity.

International Medical Insurance deductible options; separate outpatient deductible table. This is promotional literature, not your accepted schedule.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

Cigna IPID applicability notice

Inspected first-party source · limited scope

Document / page version
Undated live resources page inspected on the check date
Market / jurisdiction
EU, UK and non-EU IPIDs; explicit local-license exceptions
Issuing entity
Applicable local issuer and substitute documents must be requested from Cigna.

The listed CGHO IPIDs do not apply to individuals covered under local licences in Singapore, Hong Kong, Thailand, Indonesia or UAE. This exception does not mean all residents are ineligible; it means those IPIDs are not their governing documents.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

Insurer and regulator · official evidence

Inspected first-party source · limited scope

Document / page version
February 2026 · generic CGHO
Market / jurisdiction
Generic CGHO literature for annual policies commencing or renewing from 15 February 2026. Not a residence-specific offer. Generic IPIDs expressly exclude local-license policies in Singapore, Hong Kong, Thailand, Indonesia and UAE; request applicable local documents.
Issuing entity
See claim-specific issuer and applicable policy schedule.

Supports the stated claim within its product/version scope only.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

Plan tiers · official evidence

Inspected first-party source · limited scope

Document / page version
February 2026 · generic CGHO
Market / jurisdiction
Generic CGHO literature for annual policies commencing or renewing from 15 February 2026. Not a residence-specific offer. Generic IPIDs expressly exclude local-license policies in Singapore, Hong Kong, Thailand, Indonesia and UAE; request applicable local documents.
Issuing entity
See claim-specific issuer and applicable policy schedule.

Supports the stated claim within its product/version scope only.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

Overall annual limit · official evidence

Inspected first-party source · limited scope

Document / page version
February 2026 · generic CGHO
Market / jurisdiction
Generic CGHO literature for annual policies commencing or renewing from 15 February 2026. Not a residence-specific offer. Generic IPIDs expressly exclude local-license policies in Singapore, Hong Kong, Thailand, Indonesia and UAE; request applicable local documents.
Issuing entity
See claim-specific issuer and applicable policy schedule.

Supports the stated claim within its product/version scope only.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

How the plan is built · official evidence

Inspected first-party source · limited scope

Document / page version
February 2026 · generic CGHO
Market / jurisdiction
Generic CGHO literature for annual policies commencing or renewing from 15 February 2026. Not a residence-specific offer. Generic IPIDs expressly exclude local-license policies in Singapore, Hong Kong, Thailand, Indonesia and UAE; request applicable local documents.
Issuing entity
See claim-specific issuer and applicable policy schedule.

Supports the stated claim within its product/version scope only.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

Areas of cover · official evidence

Inspected first-party source · limited scope

Document / page version
February 2026 · generic CGHO
Market / jurisdiction
Generic CGHO literature for annual policies commencing or renewing from 15 February 2026. Not a residence-specific offer. Generic IPIDs expressly exclude local-license policies in Singapore, Hong Kong, Thailand, Indonesia and UAE; request applicable local documents.
Issuing entity
See claim-specific issuer and applicable policy schedule.

Supports the stated claim within its product/version scope only.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

US treatment · official evidence

Inspected first-party source · limited scope

Document / page version
February 2026 · generic CGHO
Market / jurisdiction
Generic CGHO literature for annual policies commencing or renewing from 15 February 2026. Not a residence-specific offer. Generic IPIDs expressly exclude local-license policies in Singapore, Hong Kong, Thailand, Indonesia and UAE; request applicable local documents.
Issuing entity
See claim-specific issuer and applicable policy schedule.

Supports the stated claim within its product/version scope only.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

Hospital deductible options · official evidence

Inspected first-party source · limited scope

Document / page version
February 2026 · generic CGHO
Market / jurisdiction
Generic CGHO literature for annual policies commencing or renewing from 15 February 2026. Not a residence-specific offer. Generic IPIDs expressly exclude local-license policies in Singapore, Hong Kong, Thailand, Indonesia and UAE; request applicable local documents.
Issuing entity
See claim-specific issuer and applicable policy schedule.

Supports the stated claim within its product/version scope only.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

Outpatient · official evidence

Inspected first-party source · limited scope

Document / page version
February 2026 · generic CGHO
Market / jurisdiction
Generic CGHO literature for annual policies commencing or renewing from 15 February 2026. Not a residence-specific offer. Generic IPIDs expressly exclude local-license policies in Singapore, Hong Kong, Thailand, Indonesia and UAE; request applicable local documents.
Issuing entity
See claim-specific issuer and applicable policy schedule.

Supports the stated claim within its product/version scope only.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

Maternity and waiting period · official evidence

Inspected first-party source · limited scope

Document / page version
February 2026 · generic CGHO
Market / jurisdiction
Generic CGHO literature for annual policies commencing or renewing from 15 February 2026. Not a residence-specific offer. Generic IPIDs expressly exclude local-license policies in Singapore, Hong Kong, Thailand, Indonesia and UAE; request applicable local documents.
Issuing entity
See claim-specific issuer and applicable policy schedule.

Supports the stated claim within its product/version scope only.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

Dental and optical · official evidence

Inspected first-party source · limited scope

Document / page version
February 2026 · generic CGHO
Market / jurisdiction
Generic CGHO literature for annual policies commencing or renewing from 15 February 2026. Not a residence-specific offer. Generic IPIDs expressly exclude local-license policies in Singapore, Hong Kong, Thailand, Indonesia and UAE; request applicable local documents.
Issuing entity
See claim-specific issuer and applicable policy schedule.

Supports the stated claim within its product/version scope only.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

Medical evacuation · official evidence

Inspected first-party source · limited scope

Document / page version
February 2026 · generic CGHO
Market / jurisdiction
Generic CGHO literature for annual policies commencing or renewing from 15 February 2026. Not a residence-specific offer. Generic IPIDs expressly exclude local-license policies in Singapore, Hong Kong, Thailand, Indonesia and UAE; request applicable local documents.
Issuing entity
See claim-specific issuer and applicable policy schedule.

Supports the stated claim within its product/version scope only.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

Pre-existing conditions · official evidence

Inspected first-party source · limited scope

Document / page version
February 2026 · generic CGHO
Market / jurisdiction
Generic CGHO literature for annual policies commencing or renewing from 15 February 2026. Not a residence-specific offer. Generic IPIDs expressly exclude local-license policies in Singapore, Hong Kong, Thailand, Indonesia and UAE; request applicable local documents.
Issuing entity
See claim-specific issuer and applicable policy schedule.

Supports the stated claim within its product/version scope only.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

Direct billing and claims · official evidence

Inspected first-party source · limited scope

Document / page version
February 2026 · generic CGHO
Market / jurisdiction
Generic CGHO literature for annual policies commencing or renewing from 15 February 2026. Not a residence-specific offer. Generic IPIDs expressly exclude local-license policies in Singapore, Hong Kong, Thailand, Indonesia and UAE; request applicable local documents.
Issuing entity
See claim-specific issuer and applicable policy schedule.

Reference for investigation; the exact contractual claim remains unverified.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

Maximum age to join · official evidence

Inspected first-party source · limited scope

Document / page version
February 2026 · generic CGHO
Market / jurisdiction
Generic CGHO literature for annual policies commencing or renewing from 15 February 2026. Not a residence-specific offer. Generic IPIDs expressly exclude local-license policies in Singapore, Hong Kong, Thailand, Indonesia and UAE; request applicable local documents.
Issuing entity
See claim-specific issuer and applicable policy schedule.

Reference for investigation; the exact contractual claim remains unverified.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

Renewal · official evidence

Inspected first-party source · limited scope

Document / page version
February 2026 · generic CGHO
Market / jurisdiction
Generic CGHO literature for annual policies commencing or renewing from 15 February 2026. Not a residence-specific offer. Generic IPIDs expressly exclude local-license policies in Singapore, Hong Kong, Thailand, Indonesia and UAE; request applicable local documents.
Issuing entity
See claim-specific issuer and applicable policy schedule.

Reference for investigation; the exact contractual claim remains unverified.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

Cooling-off · official evidence

Inspected first-party source · limited scope

Document / page version
February 2026 · generic CGHO
Market / jurisdiction
Generic CGHO literature for annual policies commencing or renewing from 15 February 2026. Not a residence-specific offer. Generic IPIDs expressly exclude local-license policies in Singapore, Hong Kong, Thailand, Indonesia and UAE; request applicable local documents.
Issuing entity
See claim-specific issuer and applicable policy schedule.

Reference for investigation; the exact contractual claim remains unverified.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

Paying monthly · official evidence

Inspected first-party source · limited scope

Document / page version
February 2026 · generic CGHO
Market / jurisdiction
Generic CGHO literature for annual policies commencing or renewing from 15 February 2026. Not a residence-specific offer. Generic IPIDs expressly exclude local-license policies in Singapore, Hong Kong, Thailand, Indonesia and UAE; request applicable local documents.
Issuing entity
See claim-specific issuer and applicable policy schedule.

Supports the stated claim within its product/version scope only.

Source checked on 18 October 2026. No continuous monitoring or personal eligibility confirmation.

Read the official source

Questions for a Cigna Global quotation

  • Which legal insurer and local licence will issue my policy, and which IPID or equivalent applies?
  • Which annual overall maximum and sublimits apply in my selected currency and benefit-table version?
  • Which routine outpatient, prescription, vision/dental and evacuation modules are actually included?
  • Does the deductible apply separately to core and outpatient, and is there cost share after it?
  • What pre-authorisation is required, which providers can bill directly, and what is payable by me?
  • What are my written underwriting exclusions, renewal provisions and rules after moving country?

Product-family questions

Is Platinum unlimited insurance?

No. “Paid in Full” is the table’s wording for the overall maximum; it does not remove benefit-specific conditions, excluded treatments or restrictions. A benefit absent from your accepted contract does not become covered because of that phrase.

Can I use these IPIDs for a locally licensed policy in Singapore or Hong Kong?

Not the listed generic CGHO IPIDs: Cigna’s resources page explicitly excludes policies under local licences in Singapore, Hong Kong, Thailand, Indonesia and UAE. Request the applicable local documents and legal issuer.

Is outpatient included in every Cigna quotation?

For Silver, Gold and Platinum, International Outpatient is an optional module. Close Care is a separate product: the provider brief and September 2024 Customer Guide differ on built-in outpatient and module structure. The current inspected table does not resolve that difference. Obtain your exact current wording; do not assume US$5,000 built-in outpatient or no modules.

Are the displayed deductible amounts prices?

No. They are amounts you may pay toward eligible claims under a selected deductible arrangement. The USD core options belong to a dated generic brochure, not a residence-specific premium quote; outpatient choices differ.

Does an overall maximum settle cancer or chronic-care cover?

No. Ask about the specific oncology and chronic-care benefits, ongoing outpatient medication, accepted pre-existing conditions, authorisation and renewal. The overall ceiling alone does not establish whether a particular course of treatment is covered.

Will every hospital accept direct billing?

That is not established by these sales sources. Check the chosen hospital, treatment, network, authorisation and payment guarantee. Keep a reimbursement and emergency-contact plan if direct settlement is unavailable.

If you compare alternatives

  • Compare an accepted Cigna Global quotation with alternatives using identical residence, people, dates, modules, area and deductible.
  • For ongoing care: ask each issuer about accepted medical continuity, prescriptions and treatment in every setting.
  • For a family or planned maternity: compare waiting periods, newborn terms and each member’s accepted schedule.
  • For frequent moves or remote stays: compare residence eligibility, local network, transport approval and renewal clauses.
  • Reject a proposed fit if the actual contract leaves an essential need uncovered; a brand name alone cannot settle the choice.

Request the documents

Ask an adviser whether the exact product is available for your residence and request current documents through an appropriate channel. Share medical declarations only through the insurer's secure process, not a general WhatsApp request.

Start with the actual policy documents.

Ask about Cigna Global plan evaluation, current wording and the appropriate next steps. No medical records in the initial message.

Request current documents