Before planned care, confirm benefits and approval requirements. Keep itemized invoices, receipts, prescriptions and clinical reports; submit through the approved channel and follow deadlines. Ask for a written explanation and appeal route if payment is disputed.
Compare identical residence, age, start date, modules, area and deductible. Request a dated quotation, wording, benefit table, accepted medical terms and renewal provisions. Ask the adviser to explain product availability, commission/fees and any limits to the market search.