Urgence pédiatre Shanghai

Pediatric emergency in Shanghai : What to do ?

Step 1: Prepare before the pediatric emmergency

What to do in case of a pediatric emergency in Shanghai? It is important to have your child’s information at hand in the event of a medical emergency. If you need to take your child to the hospital, bring this sheet with all the important information:

Important numbers :

Police: 110      Firefighter: 119          Ambulance: 120


Information about the child (孩 子 的 信 息)

Name of the child (孩子的名字):______________________

Date of birth of child (孩 子 的 生 日) _______________________

Child’s passport number (孩 子 的 护 照) _______________________

Blood group (孩子的血型):______________________

Known allergies (过敏史):______________________

Health insurance (健康保险):______________________

Police number (保单号码):______________________

Telephone number (电 话 号 码): _______________________


Information from the mother (妈 妈 的 信 息)

Name of the mother (妈妈的名字):______________________

Mother’s telephone number (妈 妈 的 手 机 号) ______________________

Other means of contact (其他联络方式):______________________


Information about the father (爸 爸 的 信 息)

Name of the father (爸爸的名字):______________________

Father’s telephone number (爸 爸 的 手 机 号) ______________________

Other means of contact (其他联络方式):______________________


Remember to bring the following documents:

Child Insurance Card

Child’s passport

Think about having different means of payment, because some hospitals do not accept foreign bank cards. Having a Chinese card when you arrive in China can therefore be useful. It is also recommended to have cash in your home, about 20,000 RMB, as some hospitals will ask for cash deposits.


Step 2: Choose the right pediatric hospital

Foreign hospitals do not have the licenses to be able to handle certain cases. Critical pediatric emergencies will only be handled at the Shanghai Children’s Hospital. That is why we will focus on this hospital because it meets all the conditions below:

  • Level 1 Hospital (Grade A Tier 3)
  • Full service
  • Treatment of pediatric trauma
  • No delay in processing if you can demonstrate creditworthiness

ATTENTION, please note that only one of its two locations has an emergency department:

Shanghai Paediatric Hospital (Shanghai Children’s Hospital)


Luding Road Hospital

Address: 355 Luding Road (near Tongpu Road), Putuo District, Shanghai

Also has a VIP clinic for non-emergency cases, open from 8am to 4pm.


Beijing Road Hospital

Address: 1400 Beijing West Road (near Tongren Road), Jing’An District, Puxi, Shanghai

No longer has an emergency department (since July 1, 2014) 2014

Main Hospital Phone Number: (021) 6247-4880


Step 3: Get to the hospital

In Shanghai, ambulances are run by private companies. So you have to pay an ambulance fee once you get to the hospital, between 100 and 200 RMB in cash. However, ambulances are known to be late and have poor service. If the injury is not serious, it is recommended to choose a taxi instead to go to the hospital.

Ambulance number: 120 (consider preparing payment in advance)


Step 4: What to do in the hospital

Go directly to the emergency department located on the ground floor with the “Emergency” sign. Register with the triage nurse, who will determine whether or not your child’s situation is urgent. She may ask you to pay before seeing a doctor. If you show that you can pay for full treatment, the hospital will immediately begin treatment. You may also have to pay a deposit, between RMB 5000 and 10000, or even more depending on your child’s situation.

Pay for treatment

The Shanghai Paediatric Hospital accepts the following payment methods:

  • Chinese credit or debit card (Union Pay)
  • Cash
  • Insurance

* Foreign bank cards are not accepted at this hospital.


Insurance companies with a direct link to the Shanghai Paediatric Hospital are (but not limited to):

  • Welbe
  • MediLink
  • Cigna
  • MSH
  • BUPA
  • AXA


For more information on the insurance to choose for your child, you can contact us here.

For more information on how to prepare for other emergencies in Shanghai here.

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